FAQ
Ask us anything. Here is a head start.
These are the questions we actually get, answered the way we answer them on calls: in plain words, including the answers that occasionally cost us a sale.
The basics
We are not a technical company. Is this even for us? +
That is exactly who this is for. Most of our clients have never bought AI before and do not want to learn a new tool. We start with how your business actually works, we explain everything in plain words, and you judge the result by whether your week got easier.
What is a fractional AI department? +
The work an in-house AI lead would do, without the hire: finding where AI pays off in your business, building the automations, training your team, and proving the return. You get the outcomes of the role for a fraction of the loaded cost, and you can hand the systems to a full-time hire whenever you make one.
How is this different from an AI consultancy? +
Consultancies advise; we build. The deliverable is working systems your team runs every day, not a recommendations deck. If an engagement ends and nothing is running that was not running before, we consider that a failure.
Will this replace our employees? +
No, and we design so it will not. The systems take the repetitive, high-volume work off your team so their hours go to work that needs a person. A human stays in the loop anywhere judgment matters, and we train your people to run everything we build.
Are we too small for this? +
If repetitive work is eating real hours every week, you are big enough. The free read is the honest filter: if the math does not work for your size, we tell you, and you keep the read.
Is AI mostly hype? +
A lot of it is. The hype lives in the promises; the money lives in narrow, boring jobs done reliably, like reading every inbound email, drafting the same document for the hundredth time, or assembling the weekly report. We only build the boring parts, because those are the ones that pay for themselves.
Working with us
We are already hiring for an AI role. Why would we do this? +
Not instead of the hire, during the search. Searches for these roles run three to six months while the work waits. We deliver the first 90 days of the job in parallel, and whoever you hire walks into shipped automations, a ranked roadmap, and a trained team.
How fast do we see something working? +
The first automations ship inside the first 90 days, usually starting in weeks three to eight. This is running-in-your-business speed, not pilot-program speed.
Do we have to commit long-term? +
No. After the first 90 days everything is month to month, and one of the standard exits is handing the running systems to your own hire. An engagement you cannot leave is a hostage situation, not a partnership.
What happens when we hire our own AI person? +
They inherit everything: running systems, documentation, the roadmap, and a trained team. We hand off cleanly and stay available if they want us. Setting up your hire to succeed is a designed outcome, not a churn event.
Data, safety, and tools
Is our data safe? +
We build inside your accounts and your infrastructure, not ours. We design around your security and privacy requirements, your data stays inside your walls, and you own every system we make.
Which AI tools do you use? +
The best model for each job, from the major providers: OpenAI, Anthropic, Google, and Microsoft. We are not resellers for any of them, so the recommendation is based on what performs and what it costs, not on a commission.
Pricing and commitment
What does it cost? +
A flat monthly retainer, scoped after the free opportunity read, so you know exactly what it costs before you commit to anything. Every engagement runs a fraction of the loaded cost of the full-time hire it stands in for, and there is no long-term lock-in.
What if it does not work? +
Then you do not pay. We start by looking across your whole operation for the places an AI automation would produce a positive return. If that return is not there, we tell you and you owe us nothing. When it is there, we build it and put the hours and the dollars it gives back on a dashboard, so results is a number we both can see rather than a feeling. We guarantee results.
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